FAQ

Please click on a question below:

• How does the order process work?
• What does maintenance cover?
• How long are service intervals?
• Will the vehicle be driven or arrive on a transporter?
• Can I hand the vehicle back early?
• Can I purchase the vehicle?
• Can I pay more in one month if I come into a bit of money?
• What is Excess Mileage?
• Why would I lease when I can buy?
• I prefer to use mainstream funders direct, why should I use you?
• What are the benefits of a hybrid or electric engine?
• What is Benefit In Kind?
• How does Contract Hire work and what should I look for?
• Can I put a personalised number plate on the car?
• Is insurance included?
• Can I take my vehicle abroad?
• Can I take my vehicle abroad?
• Is Road Fund Licence included?
• How do I make my payments/rentals?

How does the order process work?

1. Choose the vehicle and the contract type you want, we’re here to help if you need any advice
2. Fill in the finance proposal form and we will establish a credit line for you once approved
3. Sign your order form to confirm vehicle and contract details
4. Sign your finance documents and return along with any proofs of identity required
5. Your vehicle is then delivered to you by a professional after it arrives into stock

What does maintenance cover?

Maintenance agreements include all of the manufacturer’s recommended services over the term of your lease. Maintenance will also supply replacement tyres once they reach a specified tread depth. Some providers also offer no quibble tyres which will cover you in the event of a puncture or impact damage but not for accident damage (your insurer may cover this). Maintenance will also cover work needed to keep the vehicle in good condition as long as it falls within Fair Wear & Tear guidelines.

How long are service intervals?

The majority of service intervals are around every 15,000 miles but can be anywhere between every 10,000 and 20,000 miles. Service intervals are set by the manufacturer to ensure their vehicles remain in good working condition; lease companies will need you to stick to these because poor servicing will affect a vehicles end value. Your vehicle’s Owner’s Manual will outline your service schedule and most vehicles will now show a light on the dashboard when it is due for a service.

Will the vehicle be driven or arrive on a transporter?

All vehicles you order through us include delivery in the price whether it be by transporter or driven. In some cases you can request your vehicle be brought to you on a transporter instead of driven and we can arrange delivery for when a transporter is next available. Alternatively you can collect your new vehicle from the dealership it was ordered from.

Can I hand the vehicle back early?

In some finance agreements it is possible to end the contract early, this is known as an early termination. Be aware that these charges can be very high in some cases; the amount charged for an early termination varies depending on the funder and the type of agreement.

Can I purchase the vehicle?

There are many finance options which give you the ability to purchase a vehicle over a time period determined by you. In some cases it may be possible to purchase a vehicle at the end of a Contract Hire agreement but the price may not be as competitive as the actual market value.

Can I pay more in one month if I come into a bit of money?

In most purchase agreements it will be possible to pay a bit more or a large amount of money towards your remaining amount. In this situation we can find out for you if this will be possible or you can check your finance agreement.

What is Excess Mileage?

At the beginning of a lease you state the amount of mileage you expect to cover during the agreement. The vehicle’s end value is based on this mileage and how long you will have it for, the difference between the initial value and the end value (Residual Value) is the amount you pay over the term of the lease. If you cover more mileage than predicted the vehicle will be worth less than expected when the finance company sell it on. The finance company will need to recoup some of this loss and this is where excess mileage comes in.

Excess mileage charges are based on how much the vehicle is expected to depreciate with the extra mileage and will usually cost you more than if you would have included that mileage in your agreement initially. It is worth monitoring your mileage regularly, if it looks like you will exceed your limit get in touch with us and we can amend your contract in most cases. This will most often work out less expensive than paying excess mileage.

Why would I lease when I can buy?

Buying a vehicle ties up capital which could be used elsewhere, whether you are a business or a personal customer this remains the same. Another downside to purchasing outright is risk; you take on the burden of selling the vehicle when you are finished with it, so any depreciation will impact you directly. Leasing offers you the ability to have a brand new vehicle and pay fixed monthly rentals for a given term decided by you. When the agreement finishes you hand the car back and can then start a new lease or just walk away.

Another benefit to leasing comes with the overall cost, with Contract Hire you only pay for the depreciation plus interest. Furthermore, leasing gives you access to the latest vehicles on the market without the high initial outlay. There are also benefits to new vehicles over buying used:

• Usually more fuel efficient than older vehicles so higher miles per gallon
• They often produce less emissions so can cost less in tax and Benefit in Kind
• Road Fund Licence is generally included in the rentals
• MOT will not be required in the first three years
• New vehicles are more reliable than used so less likely to breakdown or need repairs
• Most vehicles come with a 3 year warranty, some even offer up to 5 or 7 years
• Creates a good professional image for businesses
• Newer vehicles have higher safety standards and more modern technology features

I prefer to use mainstream funders direct, why should I use you?

You may think you will get a better offer direct through a main funder but this is not always the case. Fleetsauce have a choice of finance providers which means we can search for the best deal and you still get the security of a finance agreement with one of the market leading funders. On top of this we also have well established relationships with a range of dealerships around the UK, because of this we receive further discounts on your vehicles alongside the most competitive finance package.

It is not just price where we can benefit you, we have a customer focused ethos and we genuinely want to give you the best possible service as we value repeat business. We are here to help for the entirety of your lease and beyond, your dedicated Account Manager is always available to discuss any requirements or to give any advice and information you need.

What are the benefits of a hybrid or electric engine?

Hybrid vehicles generally have lower CO2 emissions than standard petrol or diesel engines, combined with greater MPG they are becoming an increasingly popular choice. The Benefit in Kind you pay for having a company vehicle for private use is based on the vehicle’s value and it’s CO2 emissions, the lower these are the less tax you will pay. Here are the main benefits of a hybrid vehicle:

• Less Benefit In Kind tax due to the lower emissions
• Electric cars and vans, hydrogen engines and plug in hybrids are all eligible for up to a £4,500 government grant which is paid directly towards the cost of the vehicle
• Improved MPG for hybrids due to the combination of engine and electric power train
• Electric vehicles are cheap to charge
• Vehicles with CO2 emissions lower than 75 g/km, such as the Mitsubishi Outlander, are exempt from the London Congestion Charge

What is Benefit In Kind?

Benefit in Kind (BiK) is the tax you pay for having the use of a company vehicle outside of business use. This includes any social or private use and includes commuting to work. Benefit in Kind is based on a vehicle’s value (P11D), its CO2 emissions and your tax band. The table below shows you what percentage of the P11D you will pay as tax (first column) based on the CO2 emissions of your car. Notice below that the CO2 g/km ranges change yearly, you will need to keep track of these changes if you want understand how much tax you will be paying year on year. If you need any help or advice with your BIK rate please get in touch.

Example: Mr Jones receives a new Audi A4 2.0 TDi S Line from his employer and wants to know what tax he will pay for 20120/21. The CO2 emissions for Mr Jones’ car are 106 g/km, he looks at the CO2 emissions column and finds the row showing 105-109. He looks to the right at the column labelled 2020/21 and finds the Taxable Percentage of List Price to be 26%. As his car is a diesel the 4% diesel supplement will need to be applied taking it to 30%. To work out what Benefit in Kind Mr Jones will pay you use the P11d of the vehicle and then apply the relevant percentage from the table. After this you apply Mr Jones’ tax band to the figure as shown below.

• P11d: £32,544.98
• BIK %: 30%
• Tax Band: 20%

Tax is based on 30% (BIK%) of £32,544.98 (P11d) = £9,763.49

Mr Jones pays 20% (tax band) of £9,763.49 so Benefit In Kind for the year will be £1,952.70 (or £162.73 per month).

Petrol / Diesel Cars registered before 6 April 2020

Slide right to see full table as required

Electric Cars registered before 6 April 2020

Slide right to see full table as required

There will be a rise in the existing company car tax diesel supplement from 3% to 4%, with effect from 6th April 2018. This will apply only to diesel cars which do not meet the Real Driving Emissions Step 2 (RDE2) standards. Cars that do not meet RDE 2 will not have a supplement.

The diesel supplement will be removed in April 2021.

How does Contract Hire work and what should I look for?

With Contract Hire you essentially pay for the depreciation of a vehicle and then hand it back at the end. The rentals are usually shown in the following format:

3 + 35

This particular example means 3 initial rentals followed by 35 monthly rentals, so if the monthly rentals are £300 per month then initial rental will be £900. Paying more upfront will lower the monthly rentals, paying a smaller initial rental will mean higher rentals.

It is important to note that many leasing companies will show different terms, some will have more money up front (e.g. 6+ 35) which lowers the monthly rentals, calculate the total cost of all rentals and initial rentals to get an accurate comparison of prices. If you have a quote you would like us to match please get in touch.

What to look for when comparing prices:

• What is the contracted mileage?
• How long is the lease?
• Does it include maintenance?
• Does it include Road Fund Licence (road tax)?
• Is there a booking/administration fee?
• What is the excess mileage charge?

Can I put a personalised number plate on the car?

In almost all cases you are able to put your private plate on the car and we can help you through the process.

Is insurance included?

Insurance is not included as part of the lease agreement, you will be required to have fully comprehensive insurance for your vehicle.

Can I take my vehicle abroad?

If you wish to take your vehicle abroad during the lease you can apply for the documents to do so (VE103B) and this often provides European breakdown cover also.

How long does a credit proposal take?

After filling in and submitting the form credit usually takes around 24 hours to be approved or rejected although it can sometimes be quicker or longer.

Is Road Fund Licence included?

Road Fund Licence (RFL), also known as road/vehicle Tax or Vehicle Excise Duty (VED) is always included for at least the first year. It is included for the whole period with Contract Hire and Personal Contract Hire.

How do I make my payments/rentals?

Your initial payment/rental will be taken by Direct Debit after delivery and the rest of the payments/rentals will be taken monthly thereafter by Direct Debit also.